Get help with Xiaodou AI
Find the requirements, supported formats and ways to contact us before you start processing.
Frequently asked questions
Can I remove subtitles without cropping?
The subtitle tool reconstructs a selected region without cropping the frame. Output quality depends on the content; it is not guaranteed to be artifact-free.
Is this a free tool?
It is a paid service. Review current membership and coin options on the pricing page before processing.
How do I sign in and pay?
The website currently uses WeChat sign-in and WeChat Pay. A Google account or bank card alone is not sufficient.
How long does processing take?
The task interface typically advises 5–10 minutes. Queue length, video length and complexity can affect the actual time. Check Task history for status and download the result before its expiry.
Contact support
WeChat: dxd_gl
Email: xzkj_dxd@126.com
Include the task ID, submission time, browser, error message and payment order number if relevant. Never send your password or sign-in tokens.
